- To know the mission statement of the White Wings and the type of services that we provide.
- To receive health care on the basis of clinical need.
- Patient has the right to access their Medical Record and Medical Information.
- To receive care that is considerate, respectful of the patients’ personnel values and beliefs.
- To care at the end of their life which is respectful and compassionate.
- To receive verbal and written information about any proposed treatment and to be told if there are any alternatives available.
- To be treated with dignity and respect, consistent with professional standards for all patients regardless of manner of payment, race, sex, nationality, religion, culture, disability or any other factor.
- To receive relevant, current and understandable information concerning their drugs and treatment.
- To receive emergency medical care and treatment easily and quickly.
- To be referred to a specialist/consultant for special care when there is a clinical need.
- To receive detailed explanation of their condition, care, treatment and aftercare, in terms that are free from professional jargon in order that the patient can fully understand.
- Right to a second opinion or to have their care transferred to another physician if they are not satisfied with the care or opinion provided.
